Refund Policy

At PC Soft Dealz, we strive to provide high-quality antivirus software and exceptional customer service. We understand that sometimes a product may not meet your expectations, and we are committed to ensuring a fair and transparent refund process. Please review our refund policy below to understand your options.

Eligibility for Refunds

We offer refunds for our antivirus software under the following conditions:

• 30-Day Money-Back Guarantee: If you are not satisfied with our product, you may request a full refund within 30 days of your purchase date.
• Technical Issues: Refunds may be granted if the software fails to function as advertised due to technical issues that cannot be resolved by our support team.
• Duplicate Purchases: If you accidentally purchase the same product multiple times, we will refund the duplicate transactions.

Non-Refundable Cases

Refunds will not be provided in the following situations:

• Requests made after the 30-day money-back guarantee period.
• Purchases where the product has been used beyond the trial period or license activation without reported issues.
• Change of mind after the software has been fully installed and used without technical problems.

How to Request a Refund

To request a refund, please contact our customer support team at support@pcsoftdealz.xyz or through our website’s contact form. Provide the following details:

• Your order number or transaction ID.
• A brief description of the reason for the refund request.
• Any relevant screenshots or error messages (if applicable).

Our team will review your request and respond within 3-5 business days. Approved refunds will be processed to the original payment method within 7-10 business days, depending on your payment provider.

Contact Us

If you have any questions about our refund policy or need assistance, our support team is available 24/7. Reach out to us at support@pcsoftdealz.xyz or via our website’s contact page.